Field Service Engineer Permanent Full time

Job Title: Field Service Engineer
Location: Birmingham & Surrounding Areas
Contract: Full-time, Permanent
Salary: Competitive; Depending on Experience
 
 

About the role
We are looking for a Field Service Engineer to support our operations across the Birmingham area. This is a field-based role where you will be responsible for servicing, maintaining and repairing Volvo construction equipment at customer sites, ensuring we deliver a first-class experience to both internal and external customers.

You will combine strong technical expertise with a commercially focused mindset, identifying service opportunities while delivering efficient and high-quality repairs.

Key responsibilities
You will be responsible for delivering on-site service and maintenance, ensuring machinery is repaired efficiently and customer expectations are consistently met.

Service, maintain and repair Volvo construction and associated equipment
Diagnose faults using technical expertise and diagnostic tools, providing clear guidance to customers
Work in line with quotations and time guides, identifying additional work where required
Complete all reports, job cards and timesheets accurately in real time
Identify opportunities to promote additional services and aftermarket solutions
 

 
About you
You will be a skilled and customer-focused engineer, comfortable working independently in a field-based role while maintaining high technical and safety standards.

Engineering qualification (e.g. NVQ Level 3 / City & Guilds in Plant, HGV or similar)
Proven experience maintaining and repairing heavy plant or construction equipment
Strong diagnostic and problem-solving skills across mechanical, hydraulic and electrical systems
Excellent communication skills with a customer-focused approach
Full UK driving licence and ability to work flexibly, including overtime and call-outs
 

Desirable:

Experience with welding or fabrication
Advanced knowledge of hydraulics, electrics or emissions systems
 
 
Why join us?
Alongside a competitive salary, we offer a wide range of benefits designed to support your health, wellbeing, finances and career development. You will be part of a supportive team environment with opportunities to grow and develop your skills.

Closing date & Interview process
The closing date for applications is 4th June 2026.

We review applications on an ongoing basis and may close this advert early if sufficient suitable applications are received. Early application is therefore encouraged.

Interviews are expected to be conducted w/c 8th June 2026.

 
Our values

Our way of working as a professional community, can be best described as Caring, Daring and Sharing. Caring because we are service-minded, and we always like to go the extra mile for our customers and give our people the attention and care they deserve. Daring because we are innovative in our business, constantly looking for smart improvement. And finally Sharing because we realize we’re doing this together; with our clients, with a great team of skilled specialists, excellent manufacturers and reliable suppliers. These values create an engaging environment for passionate people who like to work in a place with purpose.

SMT does not accept unsolicited CVs or applications from headhunters, recruitment agencies, selection agencies, or any other third party, unless prior written consent has been given by SMT. These parties are not permitted to submit CVs or applications to SMT or its employees in any form, including, but not limited to, email, social media or online platforms, whether directly or indirectly.

Any CVs or applications submitted in breach of this policy will be treated as unsolicited and will not create any obligation for SMT. SMT will not acknowledge or accept any claim for compensation, costs or fees arising from such submissions. SMT also expressly reserves the right to contact any candidates directly, without this creating any obligation towards the party that submitted their details

Tagged as: engineer, field service engineer